Solar Keymark Misuse

In order to protect the added value of the Solar Keymark all misuse is prosecuted. In case of suspected misuse of the Solar Keymark:

• Please inform the Keymark Manager Organisation if you find products on the market which are not certified and misuse the Solar Keymark (Internet, exhibitions, advertising, etc.).
• In the case you identify certified products not being in conformity with the certificate, please inform the certification body which issued the certificate.
• In all other cases where you have doubts about certified products or where you have good reasons to assume a misuse of the Solar Keymark, please inform the Solar Keymark Manager.

They will follow up on your contact, clarify the situation and, if required, contact the entity at stake with the aim of solving the problem directly. In case we are not able to solve the problem, the CEN Management Center will follow up on the process and take legal action if needed to.